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Jordan Kuwait Bank
CUSTOMER STORY

How JKB Streamlined Analytics and Boosted Efficiency Using Alteryx

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Jordan Kuwait Bank (JKB) is a standout in the region’s financial services sector for how it’s embracing analytics to drive smarter, faster business decisions. When the Business Intelligence Analytics (BIA) team was formed, they had a mission to build a data foundation that could scale, reduce errors, and empower teams to move at the speed of business. Alteryx became a critical part of that mission.

Partnering with Neogenesis Technical Solutions, JKB successfully implemented Alteryx to automate and streamline data processes, significantly improving efficiency, accuracy, and speed across key workflows.

Legacy systems slowed decisions and strained resources

As data volumes, reporting requirements, and analytical use cases continued to grow, the BIA team operated within an analytics environment that relied on a combination of Excel-based reporting, SQL scripts, and multiple standalone tools.

Within this operating context, the BIA team dedicated a considerable portion of its time to data preparation and report compilation, limiting the time available for advanced analysis and rapid response to evolving data requirements. This highlighted the importance of improving automation, interoperability, and scalability to support more timely insights and greater analytical flexibility.

A low-code platform to streamline reporting and empower teams

JKB turned to Alteryx when launching its BIA department. They needed a solution that could deliver quick wins without requiring heavy technical lift or long onboarding cycles.

“We were looking to avoid manual, time-consuming, and error-prone workflows,” Kawasmi explained. “Time was of the essence, and we wanted to build a productive new function quickly.”

The BIA team began by automating repetitive reporting tasks, like cleaning and preparing data from Excel files, databases, and internal systems. Alteryx Designer and Server enabled them to unify these inputs into reliable, ready-to-use datasets.

What once took hours now takes minutes.

Alteryx’s ease of use and powerful integration capabilities quickly proved valuable, prompting expansion to the MIS team and beyond. Teams began using Alteryx for trend analysis, regulatory reporting, and customer segmentation.

From scattered data to strategic impact

The impact was immediate. Using Alteryx, the BIA team cut report preparation time by up to 70%, reduced manual errors, and freed analysts to focus on higher-value activities.

“Now, many of those repetitive tasks have been eliminated or drastically reduced,” Kawasmi added.

JKB’s analysts can now independently blend, cleanse, and analyze data from multiple sources without writing complex code. This shift dramatically improved turnaround time for reports and increased trust in decision-making.

“Another key KPI we track is report delivery time,” said Kawasmi. “Thanks to Alteryx, we’ve been able to move from delayed, reactive reporting to up-to-date insights.”

A standout use case is JKB’s ATM replenishment model. Using Alteryx, the team built an automated workflow that forecasted cash needs based on usage data — generating new revenue and optimizing the cash replenishment process by 73%.

“This use case showed how we could combine ingestion, modeling, and scheduling all in one platform,” Kawasmi explained.

Scaling success across the bank

With strong adoption in the BIA and MIS teams, JKB is exploring how to bring Alteryx to more departments. The vision: empower more employees, regardless of technical ability, to work with data confidently and independently.

“We’ve seen a substantial decrease in hours spent on manual data prep, freeing up analyst time for strategic work,” Kawasmi noted.

JKB also sees Alteryx as foundational to future AI and machine learning efforts, where clean, automated data flows are critical.

BENEFITS OF USING ALTERYX
70% faster reporting turnaround

Manual workflows that once took hours are now completed in minutes, allowing teams to make timely, informed decisions.

Error reduction and improved accuracy

Alteryx workflows reduced inconsistencies in reporting and enabled consistent, reliable outputs, building trust across business units.

Empowered analysts and scalable growth

With Alteryx’s low-code interface, analysts work more independently, reducing technical bottlenecks and making it easier to scale analytics across teams.

 

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